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Assistant Director 2, Public Services, Salt Lake Community College
Link to posting: https://jobs.slcc.edu/postings/53343

Job Description:
The Sherratt Library at Southern Utah University seeks applicants for the Access Services Assistant- Evening/Weekend. Assists in Circulation activities. Serves as the staff point-of-contact for the library on evenings and weekends. The person in this position supervises student employees and oversees the library operation during the assigned shifts. This position averages 30 hours per week and is benefit-eligible.
To apply go to: https://suu.applicantpro.com/jobs/2497026.html

Duties and Responsibilities:
1. Responsible for opening/closing the library. Performs building occupancy, security check prior to closing, and activates security system upon exiting the building.
2. Manage Library during evening/weekend hours.
3. Assist with general patron questions, including demonstration and interaction with the service front-end of the integrated library system (ILS) public-service and administration interfaces.
4. Directly supervise and direct the work of multiple students during assigned shifts. Lead, coordinate, and assess projects as assigned.
5. Assist with student responsibilities and service activities including, but not limited to: circulation duties associated with patron records, fines, minor equipment maintenance, patron charges, lost and found, T-Bird Texts, shelving and stacks management, helping patrons with public computer use and printing, circulation and reserves planning, quality control of services, workflows and efficiency in Access Services.
6. Assists with data entry and maintaining point-of-sale databases at department service points, including collecting money for sales, monitoring inventory and equipment, record keeping, mail processing, statements, and reconciliations, data collection and assessment.
7. Assist in hiring and ongoing training and evaluation of student workers.
8. Serve as back up to the Access Services Coordinator as needed.
9. Follow University policies and procedures.
10. Other duties as assigned.

The work schedule is as follows:
Wednesday 5 pm-midnight
Thursday 5 pm-midnight
Every other Friday 5 pm-midnight
Saturday and Sunday either 10am-5pm or 3pm-10pm (alternates each weekend)
Averaging 30 hours a week.
Education and Experience Requirements:
Required:
1. High school diploma or GED.
2. Complete and pass INFO 1010 with B+ or above during first semester of employment; complete and become familiar with the Reference Questions module.
3. Computer-file maintenance and software skills including Microsoft Office and Excel.
4. Demonstrable attention to detail completing orders, keeping records.
5. Record of dependable, accurate work with the public.
6. Able to lift 50 pounds to waist level.
Preferred:
1. Bachelor’s degree.
2. Customer service experience.

We are looking for someone who wants to play a key part in marketing library services and collections, thereby helping students succeed. You’ll be working in the heart of the campus at the Marriott Library where students come for everything from computing, to collections and databases, to reference help and VR and gaming. You’ll gain real-world marketing and public relations experience and experiment with different ways to talk to students. We can help you develop your technical skills, but being a people person and a great story teller are essential for this position. If you are savvy with social media and enjoy keeping up with the latest trends, this job will give you a chance to explore how to engage students on multiple platforms.

This position is required to work on campus full-time. Telecommuting will only be authorized for occasional/exceptional circumstances.

We seek qualified applicants who also bring perspectives and experiences that will enrich and strengthen our organization. We especially invite applications from candidates who may not have followed a traditional educational or professional path. All candidates should be prepared to discuss how they see themselves contributing to the University’s equity, diversity, and inclusion efforts. The library serves an increasingly diverse constituency of patrons, and our employees, services, collections, and policies should honor and reflect this diversity. We are therefore interested in identifying and interviewing candidates who have experience with underserved or marginalized communities and communities of color and who are committed to advancing our mission to provide equitable access to information resources.

Job Summary:
We are looking for someone who wants a high degree of responsibility and the chance to make a difference to the 1.5 million people who visit the Marriott Library each year. As an Operations & Protection Services (OPS) Supervisor, you will help to make the library a safe, secure environment while delivering exceptional customer service. This position will use and/or develop your skills in supervision/leadership, operations management, public administration, customer relations, and interpersonal communication. We will provide you with training on our systems, policies, and procedures if you bring a commitment to making library services easily accessible, an ability to communicate clearly and respectfully with diverse people, and a willingness to present a positive image of the library and campus in each interaction. If you are interested in a career in libraries, cultural heritage institutions, or public administration, this job will expose you to multiple facets of the way such organizations work and give you a solid foundation for going further in your field.
The 6 years related work experience requirement can be met through a combination of educational equivalency (1 year of college-level education is equivalent to 2 years of experience); full or part time work in a library, cultural heritage institution, or similar public-facing organization; supervisory or student leadership positions; internships or volunteer assignments that include significant levels of responsibility that are transferable to the duties of this role.

This position is required to work on campus full-time. Telecommuting will only be authorized for occasional/exceptional circumstances.
We seek qualified applicants who also bring perspectives and experiences that will enrich and strengthen our organization. We especially invite applications from candidates who may not have followed a traditional educational or professional path. All candidates should be prepared to discuss how they see themselves contributing to the University’s equity, diversity, and inclusion efforts. The library serves an increasingly diverse constituency of patrons, and our employees, services, collections, and policies should honor and reflect this diversity. We are therefore interested in identifying and interviewing candidates who have experience with underserved or marginalized communities and communities of color and who are committed to advancing our mission to provide equitable access to information resources.
Qualifications:
Six years related experience including one-year supervisory experience or equivalency required; basic knowledge of library science techniques and principles on order to provide oversight to assigned area required. Demonstrated human relations and effective communication skills are also required.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Responsibilities:
As the OPS Supervisor, we will need you to:
• Supervise the Information Desks and oversee our commitment to quality patron service Sunday through Thursday nights, or as assigned depending on open public building hours.
• Help patrons with information requests, accessing collections, and all aspects of circulation including account set up, fine and lost book resolutions, recalls and holds, and cashier transactions.
• Work collaboratively with each division within the library to address their security concerns.
• Conduct and coordinate hourly rounds of all public and secured areas; document rounds, alarms, or other events in the departmental database.
• Ensure that all doors, including the exterior perimeter, are secured and locked throughout the building, including arming intrusion zones for Special Collections areas during assigned closing shifts.
• Assist in programming card access and maintaining access records for all library employees and campus partners.
• Maintain security systems, card access, alarms, panic buttons, and security protocols during assigned closing shifts
• Maintain, order, restock, and track usage of the library’s public and employee sanitation supplies program.
Preferred Qualifications:
We need someone who:
• Is committed to outstanding and consistent customer service.
• Can communicate effectively with diverse populations, including during times of high stress or emergencies.
• Shows mature judgment when making decisions  Is comfortable negotiating in a firm and diplomatic manner.
• Can demonstrate conflict resolution and problem solving skills.
• Is willing to handle a variety of duties and adapt to changing priorities.
• Is committed to campus and library safety initiatives and confident contacting and working with police and other campus partners.
• Wants to work in a team environment.
The duties, qualifications, and preferences listed in this posting are intended to give applicants an understanding of the role we are seeking to fill and the types of skills, experience, and education that may have prepared someone to be effective in this role. We do not expect any candidate to be a perfect match for this list or to perform all of the duties with equal proficiency on day one. In your resume and cover letter, please highlight the most relevant qualifications you would bring to this position based on the posting, and tell us how your background, perspective, and experience will help us fulfill our mission and meet our goals.

Department: Library
Position Reports to: Library Supervisor
Pay Grade: 11
Employment Type: Part-time
Exempt/Nonexempt: Non-exempt

Description:

The Lead Assistant Librarian oversees the efforts of a team of Assistant Librarians who make available services for various patron groups. The position provides reference and reader’s advisory services directly to specified patron groups and may coordinate or assist in special services such as: event programming, collection development, outreach and other services. Complies and prepares monthly and annual reports. Orders library materials for patrons and keeping with budgetary restraints. Due to the nature of this work and library hours, afternoon, evening, and Saturday work is expected.

Duties:

Program and event coordination:
Create, prepare, and implement library programs for the public.
Markets programs and services in a variety of ways including social media.
Leads the library’s Summer Reading efforts and programs for a specific age group. Coordinates school visits and participates in other outreach efforts.

Collection Development:
Selects books and materials and place orders with vendors.
Purchases for the library and makes financial decisions with minimum supervision. Maintain the collection by evaluating and reordering damaged and/or missing items.

Customer Service
Provide instruction to library patrons and staff for automated system, databases, computers and other technology.
Manage service desk operations, frequently roving, and assisting patrons with library questions.

Other library duties:
Produce various reports, utilizing the computer system, and takes needed action.
Make recommendations related to improving procedures.
Attend trainings.
Compile library statistics.
Complete library maintenance tasks as needed, i.e. inventory work, shelf reading, weeding, etc. Assists in creating promotional materials, writing reports, and maintaining files.

Plus, all other duties as assigned. The above description is illustrative. It is intended as a guide for personnel actions and must not be taken as a complete itemizing of all facets of any job.

Qualifications:

Must have a Bachelor’s degree or equivalent education and experience. 2+ years of library experience preferred. Preference given to those with a Masters in Library Science or pursuing further education in the Library Science Field.

Knowledge, Skills, and Abilities: