ULA Paraprofessional Certification Program – Areas of Library Service


Examples of sources for points in the four Library Service Areas are shown below. The list is not all-inclusive.

Public Services

  • Reference
  • Collection Development
  • Book Talks
  • Inter Library Loan
  • AV Equipment Use
  • Children’s Services
  • Young Adult Services
  • Government Documents
  • Circulation Services
  • Teaching or Using Databases

Technical Services

  • Cataloging skills
  • Processing Authority Files
  • Preservation
  • Circulation Functions
  • Acquisitions
  • Standing Orders
  • Periodicals/Serials
  • Government Documents
  • Data Entry


  • Computer skills
  • Word Processing/Spreadsheets
  • Creating Databases
  • Web Writing skills
  • Social Networking
  • Technology Training
  • ILS Administration
  • Digitization/Metadata


  • Personnel Accounting/Bookkeeping
  • Fund-raising
  • Public Relations
  • Inventory Control
  • Decision-making
  • Supervision
  • Committee Chair

Points may also be obtained in other ways. Examples are:


  • Public Speaking
  • Assertiveness Training
  • Interpersonal Relations
  • Technical Writing
  • Book Reviews


The participant may claim points for a topic under a different library service area than is shown here by justifying that claim in her/his submitted paperwork.  For instance, assertiveness training for the purpose of dealing with problem patrons could be claimed under Public Service.  The Review Board makes the final decision of application of a claim to a service area.


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