Diversity Training

Transgender Inclusion in Libraries
March 25, 2019 – 10:00 AM – 11:00 AM Pacific Time
Are you interested in increasing your understanding of transgender issues, changing your use of gendered language, and thinking about how to implement policies of inclusion? This webcast will share a basic understanding of the rich variety of gender identities and experiences, best practices for working with transgender patrons and communities, and tips on where to begin thinking about the impact of library policies on queer and transgender people. Participants will be introduced to trans-inclusive language and basic concepts of gender and sexuality, improved services for transgender patrons, and the opportunity to move beyond basic respect and inclusion to affirmation and representation. This session is appropriate for individuals interested in all types of librarianship and will give practical tips, tools and takeaways to improve interactions and services for transgender patrons and co-workers. Guest speakers are Bean Yogi, Micah Kehrein, Reed Garber-Pearson, and Sunny Kim.


Pride at the Library: LGBTQ Programming For All Ages
Jun 5, 2018 – 2:00PM – 3:00PM ET
The LGBTQ community is an underserved and vulnerable population, often facing misinformation and censorship. Libraries have a unique capability to reach out to this group, providing a safe space to access materials and gather together, as well as provide education to the larger community. This talk will discuss how to develop engaging LGBTQ programming for all ages, gain the support of your administration, locate community partners, promote your programs, deal with media attention, and manage complaints.


From Beyond Our Borders: Providing Multilingual and Multicultural Health Information
Jun 4, 2018 to Jun 29, 2018
Join us for a 4 week self-paced, asynchronous introduction to cultural competency and humility, the unique health information needs of refugees and immigrants, and relevant health information resources. The class will be taught via Moodle and includes short readings, videos, and activities. This class has been approved for 4 hours of continuing education credits by the Medical Library Association and is eligible for MLA Level I and Level II CHIS.


Reading Across Cultures Webinar Series: Social Justice
Once a month, the World Area Book Awards (Américas Award, Africana Book Award, Middle East Book Award, South Asia Book Award) sponsor a free 60-minute webinar on a book recognized by one of the awards and facilitate a discussion with the author on how to incorporate the book into the classroom. The 2018 Spring Webinar Series focuses on social justice. We encourage educators to read the books with your colleagues, students, and community, and then join us to hear more from the author.




Using Diverse Books to Support Social Emotional Learning
Archived webinar (January 17, 2018) presented by Katie Potter, Literacy Specialist at Lee & Low Books. Social and emotional learning (SEL) is the process in which people of all ages recognize and manage emotions, make appropriate decisions, behave ethically and responsibly, develop and maintain positive relationships, and avoid negative behaviors. Books—especially diverse books—can be a great way to support this important learning in students. This webinar presents Lee & Low’s Social and Emotional Learning Reading List and the process behind Potter’s research in creating this list and providing more information about how to use Lee & Low’s titles to approach SEL in the classroom.


Bridges to Citizenship: USCIS and Public Libraries Expanding and Enhancing Services for Immigrant Communities
Archived webinar (June 8, 2017) hosted by the Utah State Library Division and conducted by the U.S. Citizenship & Immigration Service (USCIS) guiding librarians how to expand and enhance their services for immigrants in Utah. In this 1-hour training Amber Vasek, USCIS Community Relations Officer explains: (1) the unlawful practice of immigration law and how it could affect librarians, (2) resources available to librarians and patrons, and (3) how to create a partnership between the library and USCIS.


TRAILS (Tribal Library Procedures Manual) & The Small but Powerful Guide to Building Support for Your Rural Library
Archived webinar (May 17, 2017) presented by the National Network of Libraries of Medicine Pacific Northwest Region. “TRAILS and The Small but Powerful Guide – Management and Advocacy Toolkits for Rural, Native and Tribal Libraries” session introduces Rural, Native, and Tribal Libraries of All Kinds Committee’s (RNTLOAK) 2 newly revised toolkits, TRAILS (Tribal Library Procedures Manual) and The Small but Powerful Guide to Building Support for Your Rural Library. Last updated in 2008, these toolkits serve as guides for how to manage your library and advocate for community support. Outreach librarians, public librarians, community college librarians, trustees, library directors, librarians and staff in rural, native and tribal libraries will find should all find this session informative and at the end be able to:
• Showcase health information updated in the TRAILS Toolkit
• Explain how to use TRAILS as a procedures manual in a tribal or rural library
• Explain how to engage in advocacy and outreach to native, tribal and rural communities
• Develop an action plan with a clear heartfelt message and talking points to build your case for support


Design for Learning: Diversity
Archived webinar (May 16, 2017) presented by South Central Regional Library Council and WebJunction. Dr. Loriene Roy and Arden Kirkland will host this webinar to preview the Diversity Module they developed that will soon launch as part of the Design 4 Learning (D4L) project. D4L developed training material for people who want to learn how to be online trainers. D4L modules will be available free through WebJunction.org. D4L was funded in part through a grant from the Institute of Museum and Library Services.


Beyond the Welcome Sign: Tailoring Immigrant Services for Success
Archived webinar (May 11, 2017) presented by WebJunction. There is much more to supporting immigrants and refugees than hanging out a “welcome” sign at your library. Successful programs and services are specifically tailored to meet the needs of the range of populations who may come through your doors. Hear from Movers & Shakers who work with communities to empower vulnerable and often underserved populations with a sense of belonging and self-reliance. Learn innovative approaches to identifying and celebrating immigrant leaders; how to foster networking between native-born and newcomer populations and between immigrant groups of varying national origins; how to highlight immigrant-positive narratives; and more. You’ll be sure to find practical ideas among the multi-pronged strategies that these librarians have used to ensure that new immigrants really do feel welcomed by the library and the community. Presented by: Will Chan, Program Administrator, New Americans Project, Denver Public Library (soon to be Economic Programs Manager, City and County of Denver), and 2016 Mover & Shaker; and Sophie Maier, Immigrant Services Librarian, Louisville Free Public Library, and 2017 Mover & Shaker


The Inclusive Library – Best Practices for Serving Your LGBTQ Communities
Archived webinar (May 4, 2017) presented by the Texas State Library and Archives Commission. Join the fourth webinar in the Inclusive Library series, conducted by Kathleen Hobson-Bond, Pride Alliance Director at the University of North Texas, to learn best practices on serving your LGBTQ communities. Learn how to better understand the needs of your LGBTQ patrons and learn how to provide more inclusive services. Slides and handouts with resources provided.
Sex & Gender Identity: An Intro


Civility Goes Viral: A New Approach for a New Era
Archived webinar (April 17, 2017) presented by WebJunction. To “choose civility” means to celebrate diversity and choose respect, compassion, empathy, and inclusiveness when interacting with others. Civility is the healing power we need to counteract the divisive, fragmented forces that seem to be undermining our social fabric. Since 2006, Howard County Library System (MD) has been leading the way toward community connectedness with their Choose Civility initiative. They, along with library systems across the country, invite you to join the movement to nurture civility in your own community. Learn how kindness creates communities, how to challenge stereotypes effectively, and cultivate random acts of civility. Find opportunities to implement Choose Civility to enhance internal and external customer service, develop partnerships and community support, and create a more connected community of people who will #choose2Bkind. Access the recording, slides, chat, learner guide, and related resources using the link above.

Original webinar date: April 17, 2017
Length: 60 minutes


LEARNING ABOUT REFUGEESMeet the 1%: One Refugee Family’s Road to a New Life in the United StatesInternational Rescue Committee. (Video)

Diversity in Libraries (American Libraries)
Archived Webcast
Diversity—it’s a term that gets thrown around a lot in the professional world these days, and the library world is no exception. What does diversity mean when it comes to libraries—how do we build a diverse staff? How do we serve diverse communities? How do we make sure our collections and services are diverse? In this month’s episode of American Libraries Live, you and our expert panel will engage in an interactive discussion.

Original webcast date: October 12, 2016
Length: 60 minutes

Beyond Labels: Bridging Differences Through Storytelling
Archived Webinar
Noa Baum, author of the memoir A Land Twice Promised – An Israeli Woman’s Quest for Peace (Familius 2016) shares her story of friendship that overcame the obstacles of doubt, fear, misunderstanding, and hate. With her storytelling background, Noa captures the drama of a nation at war and her own discovery of humanity in the enemy.

Why skin color? Fascinating TED Talk by Nina Jablonski who proposes “that differing skin colors are simply our bodies’ adaptation to varied climates and levels of UV exposure. Charles Darwin disagreed with this theory, but she explains, that’s because he did not have access to NASA.”

Cultural Diversity and Inclusion
Project Site

Link to archived webinar coming soon!

July 13, 2016
Do you interact with a diversity of cultures within your library? Whether you’re working with stakeholders across the community or interacting with patrons from various walks of life, culture matters. Learn how to function effectively across various cultural contexts. University of North Texas PEARL Project.

Before Bilingual Storytime: The Outreach Bridge to Engaging Latino and Spanish-speaking Families
Archived webinar (July 7, 2016) organized by WebJunction presented strategies for library outreach to and engagement with these varied communities, laying the groundwork for successful programming. Presenters shared real-world examples of outreach strategies from librarians who successfully connected with their Latino and Spanish-speaking communities and a basic outreach process that you can adapt for your own community.

Reading the Rainbow: New Trends in LGBTQ Literature
Archived webinar (June 7, 2016) presented by Booklist focusing on LGBTQ literature for adults and teens. Booklist columnist and reviewer Michael Cart will discuss current trends in LGBTQ lit, and representatives from Bold Strokes Books, Listening Library, and Riptide Publishing will share new and forthcoming titles from their lists. Moderated by Booklist adult books editor Donna Seaman.

Addressing Implicit Bias in Ourselves and in Our Profession
How implicit bias affects how each library staff person perceives and interacts with their patrons.
Presentation by Lorelei Rutledge and Twanna Hodge (Marriott Library, University of Utah) at the 2015 Utah Library Association Annual Conference.

Library Services to Immigrants and Refugees
Archived webinar (March 31, 2016) organized by IFLA Continuing Professional Development and Workplace Learning and the New Professionals SIG in partnership with the American Library Association on the best practices and models to serve immigrants and refugees. Presenters:

    • – Jukka Relander, President of the European Bureau of Library, Information and Documentation Associations (EBLIDA), and President of the Finnish Library Association.
    • – Jack Hang-tat Leong, Chair of IFLA Library Services to Multicultural Populations Section, and Director of University of Toronto Libraries in Canada.
    – Loida Garcia-Febo, IFLA Governing Board Member.

Building Awareness of Gender Differences (Spencer S. Eccles Health Sciences Library & Community Faces of Utah)
Short video clips of discussions with five diverse communities in Utah, including: African-American, Hispanic, American Indian, Pacific Islander, and African communities. Topics involve gender roles in those communities as they relate to diet, exercise, education, finances, mental health, reproductive health, substance abuse, transportation needs, traditional remedies.

Racial Equity in the Library (WebJunction)
For this two-part series, WebJunction takes a look at a complex and broad issue: racial equity in the library. As we participate in conversations about the future of the library and its critical place within community, equity issues continue to surface. We acknowledge that this subject could span a book series, so these articles are not meant to be all-inclusive looks at racial equity in the library, but rather a place for libraries to start or to continue the process of understanding, listening and conversing.

Community Engagement: Serving Diverse Communities Where They Are (WebJunction)
Learn how to provide inclusive outreach to and engagement with members of your local community.
Original webinar date: January 28, 2016
Length: 90 minutes


Library Conference Presentations with Materials